With the rigor and structure that formalized quality improvement methodologies and tools offer, Contagious Change will assist your organization in understanding the data drivers (causes) and priorities that must be addressed to reach new potentials.
Our differentiating approach, appreciates and executes the blending of scientific proven practices of quality improvement and organizational change with the art of engaging the human experience …
E’s = mC² : Engagement = meaningful Contagious Change™
By engaging the individual and with an energy that fosters creativity, ownership and innovation, solutions are designed for effective meaningful, sustainable change.
Beginning with a robust analysis of clinical, risk, operational and patient experience data, innovative improvement strategies are designed and tested across people, process and technology platforms to standardize, hardwire and achieve extraordinary service and clinical excellence. Comprehensive action plans are created with systems in place to ensure progress is measurable with leading (performance / process) and lagging (outcome) indicators.
Areas of Demonstrated Expertise:
- Patient Experience Organizational Assessments
- Strategic Clinical Initiatives – Core Measures, Clinical Practice Reliability, Risk Reduction Best Practice
- Physician and staff engagement programs.
- Technology Integration – Electronic Medical Record (EMR) selection, planning and implementation
- Performance Improvement Projects – Organization, Department, Team